San Francisco

CIVILIAN

/ˈsɪv.əl.jən/ · Independent studio · Fractional design leadership

Technology-led design studio for startups and founders.

01 / Services

What the studio does.

  • 01

    0→1 Product Design

    Idea to shipped product, end to end. Strategy, flows, interface, and the build itself. One thread runs from the first sketch to the first user.

  • 02

    Brand & Identity

    Naming, visual identity, and the system that holds them together. Made to survive contact with real products, real decks, and real deadlines.

  • 03

    Web Design

    Marketing sites, landing pages, and the brand carried into the browser. Designed, built, and shipped as production code.

  • 04

    Design Leadership

    Principal-level design for teams that need one. Direction, critique, hiring, and the standards that keep quality up as you grow. Fractional or embedded.

02 / How it works

Full stack design studio.

Strategy, brand, product, and the code that ships it.

civilian.design is one person, working directly with you. I shape what to build, define how it works, and carry it through to shipped product. AI runs through the whole process, extending what one designer can build. You get the range of a studio without the layers.

  1. 01

    Shape

    A kickoff that gets everything on the table: the problem, the audience, and what success looks like. Scope, timeline, and price agreed up front.

  2. 02

    Design

    Design directions early, each a window into how the product could look and feel. We pick a path together and refine until it holds up.

  3. 03

    Build

    Designs become the real thing. Production code for products and sites, complete systems and assets for brands. Nothing is lost in a handoff.

  4. 04

    Ship

    Live in the world. Software deployed, sites launched, identity systems rolled out. Then we tighten what the real world reveals.

03 / Working together

Retainer From $6,995 / mo

Waitlist · opens January 2027

Fractional design lead

Your design function, on a monthly retainer. Strategy, product design, brand, and the build itself, embedded with your team or running solo. Work lands in weekly drops you can plan around.

  • No hourly billing, no change orders
  • 48-hour response on anything
  • Working prototypes from the first week
  • Pause or end any month
Join the waitlist
Fixed scope From $15k

Waitlist · opens January 2027

Scoped project

A defined build with a start and an end. A 0→1 product, a brand system, a marketing site. Scoped together, priced up front, shipped working.

  • Fixed scope, fixed price
  • Most projects run 4-8 weeks
  • Brand systems, marketing sites, 0→1 builds
  • Yours, 100%. Files, prototypes, code.
Tell me about it

04 / About

Who you're working with.

I'm Andrew, a design leader and builder in San Francisco. civilian.design is my independent practice. I work with founders and startups to design and build products end to end.

I was Head of Mobile Design at Udemy, co-founded Sticky inside Menlo Labs, and spent time as Entrepreneur in Residence at Menlo Ventures. At Sticky I led design for a proactive AI assistant while most AI tools were still prompt-based chat. I've been designing and building with AI since.

My contributions are strongest when I'm brought on to help define what to build, design how it works, and own the implementation of the finished product.

ANDREW LASSETTER

05 / Questions

FAQs.

Are you taking new clients?

Not right now, but I'd love to hear about your project. I'm booked through 2026 and taking new clients again in January 2027. Send it through the form and I'll hold your place in the queue.

What does the retainer include?

Everything the studio does. Product strategy, interface design, brand, and the code that ships it. We set a weekly cadence, you point me at what matters most, and work arrives in drops you can react to. Most months that means shipped screens, working prototypes, and decisions made.

What does it cost?

Retainers start at $6,995 a month. No hourly billing and no change orders. Scoped projects are priced individually and start around $15k.

Who hires the studio?

Founders who know what they're building and who it's for, and need the design function around it. People who want senior work without the layers of a traditional agency. If you're still working out the business itself, a retainer is probably early for you.

How fast will I see work?

I respond to anything within 48 hours. Most requests turn into something you can look at within a few days, and bigger pieces break into weekly drops. Once we kick off, new engagements see a working prototype in the first week.

What does a project actually look like?

A kickoff where we get everything on the table. Then I show you design directions as working vignettes, enough to see what each world feels like and have a real conversation. We pick a path, and I move it to finished, with check-ins when there is something worth reacting to. Most projects run 4 to 8 weeks.

Who owns the work?

You do, 100%. Design files, prototypes, and code live in your accounts and your repos from day one. If we part ways, everything stays yours and keeps running.

How is this different from hiring a designer?

A senior design lead runs $200k a year or more, plus equity, plus the months it takes to find one. The retainer gets you the same seniority next week, at a fraction of the cost, and you can stop any month. And when you're ready for a full-time team, I'll help you hire it.

Is one designer enough?

For most early-stage products, yes. I cover strategy, design, and build, and I use AI to move at a pace that used to take a team. When something needs a true specialist, I'll say so and help you find one.

How do you use AI?

As leverage, everywhere it earns its place. Research passes, prototypes, production code, the repetitive middle of design work. Every decision that reaches you went through human judgment first. The speed comes from the machines. The taste stays mine.

Can I pause or stop?

Any month. The retainer runs month to month with no minimum term. Pause when things slow down, restart when they pick up. Projects end when they ship.

What if I already have a design team?

Then I plug in as a fractional lead. Direction, critique, design systems, and hiring help, with hands still on the work. Your designers get a senior partner without the VP price tag.

Do you take one-off projects?

Yes. Brand systems, marketing sites, and 0→1 builds all work as scoped projects. If we keep going afterward, the project fee credits toward your first retainer month.

06 / Start

Tell me about your project.

Booked until January 2027

The queue's open. Tell me what you're building and I'll hold your place. I read every message and reply within a couple of days. Prefer plain email? [email protected] works too.

How do you want to work?
Type of work (pick any)
Timeline
Budget range

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